Network Administrator at ICT Authority

Planning, designing and implementing data connectivity for local area network (LAN) and wide area network (WAN) systems

Network Administrator Job Responsibilities

• Responsible for administration and upgrading of network systems
• Ensure optimal operation of all network hardware and equipment e.g. routers and switches
• Configure all networks in the public service to ensure their smooth and reliable operation for fulfilling organizational objectives and processes
• Monitor network performance and troubleshoot problem areas as needed to identify and remedy network performance bottlenecks
• Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances
• Manage the usage of the network systems and their resources on a regular basis to identify bottlenecks and co-ordinate with Network & Systems Engineers to carry out appropriate tuning.
• Provide day-to-day support for Infrastructure and security components such as network switches, firewalls, WAN connectivity, VPN and Anti-Virus
• Plan for the expansion of network and communication equipment and new network cabling structures e.g. Fiber optic, FDDI etc.
• Liaise with the managed units division to perform on-site analysis, diagnosis, and resolution of complex network problems for a variety of end users, and recommend and implement corrective solutions
• Manage planning and maintenance of network cabling
• Assists maintaining network servers by troubleshooting hardware and software issues.
• Maintains and add new user accounts to the network, sets up E-mail mailboxes, maintains email distribution groups
• Participate in managing all network security solutions
• Establish and maintain regular written and in-person communications with departmental administration regarding pertinent network activities
• Participate in server and security audits, and system backups and recovery
• Perform any other duties as may be assigned from time to time.

Key Performance Measures

• Reports
• Networks

Qualifications for the Network Administrator Job

• A university degree in computer science or related field
• Possession of a relevant Network Administration Certificate e.g. CCNA or CCNE
• Five years relevant experience
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Good written and oral communication skills
• Good interpersonal skills
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize tasks in a high-pressure environment
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment