General Manager at Duma works

Job Description

The General Manager will handle all aspects of the operations of the business including distribution of products, research and development, accounting, marketing, sales, human resource recruiting, quality control, payment collection and credit approval.

The General Manager will report to the Board of Directors and will operate to annual plans developed with and approved by the Board of Directors.

Requirements for the General Manager Job

• Previous experience scaling up a business across East Africa
• Previous experience with rural sales and distribution
• Previous experience with providing credit to customers through banking, MFI, SACCO etc
• 5 years previous experience managing a team of 50 or more
• University graduate, preferably with MBA
• Extensive personal network in Nairobi and rural Kenya
• Previous experience reporting to board of directors
• Excellent, proven interpersonal, verbal and written communications skills
• Fit in with company culture: we get our hands dirty, no job is above anyone, we work together to come up with solution, we think before we act, we value a longterm relationship with our customers
• Thorough understanding of business systems and how to use technology to increase efficiency

General Manager Job Responsibilities

• Overseeing daily operations through direct reports: operations manager, sales manager, credit manager, office manager, accountant
• Implementing growth strategy as developed early 2017, steer / adapt where needed, propose new or improved work processes and/or business models for scale up
• Recruitment of new staff – primarily direct reports, approving sales reps and technicians/interns for Sales Mgr and Ops Mgr
• Management of cash flow and monthly budget
• HR: Coaching direct reports for improved performance in compliance, own work area and contribution to sales; managing underperformance (corrective actions where needed)
• Preparation of monthly reports to required standard, run board meetings
• Initiate, establish and grow relationships with external organizations to promote Takamoto and support the growth strategy. Act as face to the outside world
• Escalate issues timely to board level where appropriate

Work pattern and location

Full time, 40 hrs/week, office based in Githunguri for at least 3 days/week, other days in Nairobi where required for external meetings