Quality Assurance Officer at New Kenya Co-operative Creameries Limited

Job Ref: HR/QAO/01/08/2017
Job Purpose: The Quality Assurance Officer will be reporting to the Head of Quality Assurance (functionally) and Factory Manager (administratively).

He/She will ensure that all products are manufactured in accordance to the set standards by overseeing and monitoring all the stages of the production process
 

Key Responsibilities

• Acting as the organizations food-safety team leader and overseeing the laboratory activities at the factory to ensure quality at all times
• Analyzing and interpreting the laboratory results and advising the relevant department
• Undertaking frequent inspections of the factory and its surroundings and identifying safety hazards and informing the relevant authorities of the same
• Conducting quality audits at the factory, depot and in the market and reporting on the same along with recommendations on improvements
• Training employees on food safety and proper manufacturing practices
• Reporting on quality, stock utilization and cost of quality to the head office
• Handling customer complaints pertaining to quality matters
• Participating in the analysis of returned products
• Any other duties as assigned by immediate supervisor

Candidate Specifications:

• Bachelor’s degree in Food Science & Technology / Dairy Technology or related field
• Certified in Quality Management System (QMS) will be an added advantage
• 5 – 6 years’ experience

Work Related Skills

• Proficient with office computer applications
• Prior experience supervising a unit / others doing similar work
• Excellent analytical skills
• Well-developed report writing skills
• Time management skills and attention to detail
• Good interpersonal and communication skills
• Demonstrated supervisory skills