Facilities Assistant - Residential Property at Ark Real Estates

The Position

The Facilities Assistant will be responsible for the maintenance of the property by ensuring that tenants are comfortable and that all their concerns are addressed as they are raised as well as safeguard the landlord’s investment by executing his/her responsibilities diligently and keeping the office informed at all times on the happenings at site.

Key Responsibilities

•   Supervising outsourced services that include cleaning, maintenance, grounds and security.
•   Ensure that all the common areas are clean.
•   Ensure that there is water in the underground tank throughout and overhead tanks if any, and inform the office in case more            needs to be added.
•   Attend to all residents immediate needs.
•   Ensure that the main gate is manned and locked at all times by coordinating with the guards on duty if any and report if guards        do not execute their responsibilities as   required.
•   Keep an occurrence book for notable activities and events within the premises.
•   Keep the office informed on any issues that may arise.
•   Ensure all unoccupied rooms are cleaned and locked at all times.
•   Enforcing rules of occupancy.
•   Ensure that the client is “happy” with our work.
•   Prepare reports as maybe required and make written recommendations.

Requirements for the Position

•   Have a minimum qualification of a Diploma in a Business related or Building Construction course from a recognized institution.
•   Qualifications in a Real Estate related course will be an added advantage.
•   Minimum twenty five [25] years of age.
•   Minimum work experience of at least two [2] years.
•   Must be proficient in MS Office applications.
•   Experience in managing residential properties will be an added advantage.
•   First Aid training will be an added advantage.

Skills and Competencies

•   Excellent communication and influencing skills, in person and in writing.
•   Interpersonal, relationship-building and networking skills.
•   Negotiation skills.
•   Attention to detail.
•   Ability to multi-task and prioritize your workload.
•   Time management skills.
•   Project management skills.
•   Ability to lead and motivate others.
•   A practical, flexible and innovative approach to work.
•   Highest level integrity and professionalism.