Sales and Marketing Executive at Kenya Safari Lodges & Hotels Limited (KSLH)

Scope and main purpose of the Job

• To promote sales of KSLH units, facilities and service directly using various marketing techniques
• To achieve set sales targets in accordance with the sales & marketing plans.
• To assist SMM by acting as “first contract” with all outside business contacts and by making outside sales calls or visits,  a major  part  of this role
• To promote the image and services of the company so that maximum growth occurs through gaining new clients and contacts.

Key Responsibilities

• Attain the sales targets in the allocated segments as required.
• Develop  new business out of the existing segments
• Maintain and develop a computerized clientele and prospective clients’ database
• Plan and carry out direct marketing activities to assigned market segment (s) in order to achieve or surpass budgeted sales targets.
• Welcome enquires from and identify prospective new ‘clients’ exact needs, liaise closely with operational management  staff  on all details for a prospective new  client(contract) and gain their agreement on all details.
• Follow up leads by visiting prospective clients regularly to maintain their interest. Maintain constant communication with the client once the sale is closed or account (contact) is opened and show an ongoing interest in the performance of the account.
• Entertain prospective clients in accordance with set policy, where possible combining this visits to existing satisfied customers.
• Develop ideas and create offers for outside marketing (OM) and marketing  to major accounts approropriate to the market  segments(s) targeted

Requirements

• KCSE C+ or equivalent, Diploma or degree in marketing OR Hotel/Hospitality Management from  a recognized institution   division  two (2) or KCSE Grade C+
• Evidence of previous hotel related experience of at least 1 year in sales & marketing  department  in a busy 3& 4 star  hotel, experience in revenue budgeting and product costing and pricing and pricing advantageous.
• Must have done direct personal selling for at least one year and shown a strong sales record.
• Must be able to speak, read, write and understand the primary languages(s) used in the work place and by guest who frequently visit and stay at KSLH business units.
• Advanced computer skills (words processing, spreadsheets, database, PPT) Computerized FO reservations and accounting system. Background on automated sales office is helpful and added advantage
• Service oriented, track record of successful customer service, organizing and self- presentation skills, unquestionable integrity, self driven , team player who enjoys working with people.