Cargo Operations Agent at Qatar Airways

As a Cargo Operations Agent you will provide cargo operations functions including interaction with Ground Handling Agents (GHAs) for both import and export cargo. You will secure proper operational support to enable stations to meet the cargo target. You will be responsible to identify needs and improve cargo services and operational services for the station.

Responsibilities for the Cargo Operations Agent Job

• You will liaise with GHA and with Head Office Cargo departments to ensure a high quality service is provided by QR.
• Support import customers for their clearance of their cargo.
• Flight planning with maximum capacity utilization of the flight capacity, control and operations. You will maintain a close coordination with QR space control by ensuring their shipments are transferred with maximum utilization of space.
• Coordinate with Cargo claims officers at head office, handling of discrepancies at station and handling all administrative issues at station.
• You will provide service reports including preparation systems accounting updates on every flight departures.
• Ensure notifications are sent correctly on cargo arrival information.

Qualifications for the Cargo Operations Agent Job

• You will need to be a minimum Diploma, Associate degree or high school qualified and have had a statistical studies education. Your MS office skills must be at an advanced level and having prior experience in managing cargo systems would be an added advantage.
• A minimum of 2 years in airline cargo/airfreight operations. Previous cargo sales experience would be an advantage. You will have good communication skills and must be legally eligible to live and work in Nairobi, Kenya

Note: you will be required to attach the following:

• Resume / CV
• Copy of Passport
• Copy of Highest Educational Certificate
• NOC (Qatar Airways Group Employees Only)