Solutions Sales Manager at Safaricom Kenya

Reporting to the Senior Manager , the position holder will develop and manage existing relationships and service experience through technical solution propositions among Financial Sector & Organizations to ensure growth, profitability and retention. This role will also be responsible for managing and leading the Technical Solution Selling with in the Sector in conjunction with Sector Managers, Relationship Account Managers and Relationship Executives.

Roles for the Solutions Sales Manager Job

• To formulate and manage the implementation of marketing plans for the desired Sector;
• To support the respective Sector Managers , Relationship Managers and Relationship Executives to conduct customer business reviews;
• To support Sector Managers and Relationship Managers manage, prospect and up-sell ;
• To effectively manage the existing /new accounts through improved solutions and customer experience by managing end to end process and ensure compliance to service agreement requirements;
• To respond to enterprise customer technical related issues so as to provide consistent quality of service and get excellent customer rating;
• To conduct performance appraisal, motivate and train staff in the Financial section;
• To prepare reports e.g. Progress and Visibility reports, Business decision making process and planning etc;
• To develop and implement the enterprise technical sales plan in line with the overall business objectives.

Solutions Sales Manager Job Requirements

• Degree in Commerce/ ICT or a business related;
• Work experience of 6-7 years preferably managing in a B2G or B2B environment;
• Knowledge/ Work experience in ICT/Telecommunications will be an added advantage;
• Strong relationship building skills, preferably from a major blue chip company;
• Ability to inspire and manage a sales team, deliver results and meet and surpass targets;
• New business development skills.