SYSTEMS INTEGRATION SPECIALIST at Commercial Bank of Africa Ltd (CBA)

JOB PURPOSE STATEMENT
The role is responsible for the analysis, design, development and management (technical support) of the bank’s ESB platforms with all its integration points to the Core Banking System, Bank Channels, Partners and other Third Party systems. The role delivers business strategy through the GITA by
making information flow through various Bank Systems

KEY RESPONSIBILITIES

• The design/analysis, development, delivery and ongoing improvement of all Systems Integration processes (40%)
• Provide 2nd Level support for escalated issues from the IT Operations and IT Applications Teams (20%)
• Adherence to internal policies and procedures for the development and management of CBA Integration Platforms and ESB/SOA repositories along ITIL and other best practice standards (10%)
• Support, maintain and audit existing service lifecycle artifacts, to agreed SLAs (10%)
• Effective management of relationships and protocols with other technical platform owners and internal business owners (10%)
• Advise internal customers on technology improvements that will ensure realization and maximization of business objectives (10%)

COMPETENCE REQUIREMENTS
Excellent Interpersonal Skills

• The candidate relates easily and naturally with executives, business managers, technical
  teams and customers. Has excellent listening skills and understands the desires and
  challenges of all our leaders and customers.
  Commercial Acumen
• The ideal candidate has broad knowledge of business, and has an interest in market trends.
• With this knowledge, the candidate has researched and possessed an intricate knowledge of
  our business: it’s vision, mission, strategy, values and how it operates. They easily see how
  our business model compares with trending local & world-wide consumer demands.
  Excellent Leadership & Communication Skills
• The ideal candidate can clearly communicate and share the Systems Integration matters with
  executives, business leaders, and stakeholders across the organization - in a manner that
  leaves them all touched, moved and inspired.
• Ability to rally the organizations technology team around the architecture framework.
  Innovative & Adaptable
• The ideal candidate is passionate about innovation.
• Loves technology and possess both a deep and broad understanding of the technology
  market and cutting-edge technology trends.
• Continuously listening to our stakeholder’s feedback, and coming up with new architectures
  and enhancing existing ones to leverage these cutting-edge technologies.
  Self-Driven & Results Oriented
• Self-motivated and self-managing.
• Their work has had a material impact in attracting new customers, delighting existing customers, increasing our market share and enhancing our organizations efficiency and profits.
• Delivery model is organized around delighting our customers, increasing our profitability, and increasing the businesses efficiency.
  Others
• Knowledge and experience in modern practices for Systems Integration and operations in medium to large banks to provide guidance on quality improvements and strategic changes
• Technical skills to effectively perform or guide performance of Application design and operations activities/tasks in a manner that consistently produce high quality of service.
• Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.
• Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• A Bachelor’s degree in Computer Science, Information Technology or related field. A Master’s degree in Technology or Business related course is an added advantage
• Minimum 6 years’ experience in IT systems development within a large highly digitized organization designing, implementing and managing mission critical systems, with at least 2 of those years within systems integration
• Certification and experience implementing best practice frameworks e.g. ITIL, PRINCE2
• Hands on experience in software development with major languages Java, C++, C# and practical experience using relation RDBMS e.g. Oracle and MS SQL etc
• Hands on experience in complex systems integrations using major SOA tools (Oralce Weblogic/ESB/SOA)
• Deep understanding of industry standard formats and protocols (JMS, SOAP, XML/XPath/XQuery, REST and JSON)
• Excellent analytical and problem solving skills
• A good knowledge of the systems and processes within Financial Services industry