Relationship Manager at Public Service Commission Kenya (PSCK)

The incumbent of this position shall take the client through the products of the Housing units until the execution of the sale. He/she shall attend meetings on behalf of the company and represent it in events held.

Relationship Manager Job Responsibilities

• Carry out product demonstration to clients and brief them about the location, benefits, price and payment methods
• Book appointments with corporates and visit them in their offices to present the company’s products
• Follow up prospects till the execution of the sale and after sale
• Carry out site visits to show case the products to the clients
• Follow up on the work for the clients with the processing department, such as sale agreements, letters of offer, receipts among others
• Handle correspondences and enquiries through phones or emails and advise clients appropriately
  Search on the internet for companies that provide financial services such as Saccos, Housing finance and cooperatives and get contacts for officials and groups of prospective clients
• Identify institutions that have groups and approach them for demonstration
• Maintain and update reports of the products and clients uptake on daily basis
• Develop new ways of sourcing for clients
• Assist the marketing and public relations executives during events
• Ensure to keep in touch with the clients to build a good relationship and strengthen the image of the company
• Follow up payments by clients sourced by self
• Prepare a sales plan and share with the management
• Give a weekly sales report on sales plan, achievements and challenges
• Any other duties as may be prescribed from time to time by your supervisor

Qualifications for the Relationship Manager Job

• At least a diploma/degree in sales and marketing
• Must have experience in selling houses with tangible results
• Experience in direct sales is a must
• Well acquitted with the market and the target group
• Good communication and public relations skills
• Must be pleasant and passionate about work
• Patient, polite and friendly
• Aggressive in sales
• Self-motivated
• Desirable Skills