IT Manager at Uwezo Microfinace Bank

IM/10/17/ UMBHRD

To assist in the day to day running of the IT Department and provide IT related support e.g end user support and Hardware support.

The IT Manager is responsible for all aspects of Information communications and technology planning, management and implementation.

Duties

• Works closely with the Management Committee to ensure that ICT is aligned to the organization’s Strategic plan.
• Responsible for the design, evaluation and support of the ICT infrastructure and is responsible for overseeing the provision of ICT services to all staff.
• Responsible for ensuring that the information and communication technology (ICTs) is kept well maintained and updated to efficiently and effectively serve the needs of the Secretariat with respect to office processes and procedures.
• To contribute towards the development of the IT strategy for the organization.
• Work with the management Committee to define IT strategies to support the organization’s strategic plan and ensure implementation and monitoring of the IT Strategy to enhance the delivery of services.
• Develop appropriate policies, standards, procedures and guidelines for the IT function;
  Ensure compliance with IT regulations and advise senior management on the Kenyan ICT industry and the regulatory, infrastructure and commercial factors that need to be taken into account in developing the organization’s internal IT system and external connectivity.
• Ensure IT Security including user rights assignment and access control.
• Monitoring of antivirus, host‐based intrusion prevention and other endpoint security implementations.
• Risk management. Manage IT contingency and data recovery programmes.
• Project Management and Continuous improvement. Manage IT projects including working with process owners in preparation of business cases overseeing implementation until full benefits are realized.
• Liaise with process owners to promote use of IT in effective and efficient design and operation of all major processes including improvements to work processes.
• To determine the requirements and financial implications of providing equipment, software and training to institutions supported by the Consortium to facilitate their connectivity with the organization.
• Continuous monitoring of IT enables investment programmes and ensuring expected benefits are realized from the provision and maintenance of appropriate IT capabilities;
• Identify emerging user needs and plan for new systems or changes to existing systems to meet user needs.
• Evaluate new technologies for their potential application to business processes;
• Manage computer hardware and software
• Vendors and ensure that the organization receives value for money for equipment and services.
• Identify user training needs and recommend relevant training.
• Do any other duties and responsibilities as may be assigned by the management.

Job Qualifications

• A university degree from a recognized institution in Information Technology, Computer Science or Finance
• A professional qualification (CNP, CCNA, MCSE or CISA) is an added advantage 2 to 3 years’ experience in a similar position (preferably in the Financial Services Industry)
• Good interpersonal skills with a proven ability to communicate effectively (both written and verbal) with all levels within the organization
• Unquestioned personal integrity with strong ethics and values consistent with UMFB’s culture and core values
• Ability to stand firm on difficult issues when required
• Strong analytical capability
• Capable of working independently and with minimum supervision
• Logical approach to identifying and evaluating issues and problem solving
• Well-developed organizational skills with the ability to prioritize multiple assignments
• Displays awareness of the need for confidentially in sensitive matters
• Demonstrated job commitment and personal flexibility to meet changing expectations
• Commitment to self-development and expansion of knowledge