Receptionist/Telesales at Summit Recruitment and Search

Our client, a well-established distributor of specialty food ingredients based in Nairobi is looking to recruit a Receptionist/Telesales to ensure a positive and welcoming experience for all callers and visitors. The successful candidate must have strong interpersonal and relationship management skills.

Key Responsibilities:

• Greet and welcome guests as soon as they arrive at the office.
• Develop business for the company via telesales.
• Direct visitors to the appropriate person in the office.
• Answer, screen, and forward incoming phone calls.
• Maintaining a record of all customer enquiries and contacts.
• Ensure the reception area is tidy, presentable and has all the necessary stationery.
• Receive, sort and distribute mail and deliveries.
• Maintain office security by following safety procedure and controlling access via the reception desk.
• Order front office supplies and keep inventory of stock.
• Proactively screen for and develop business development leads and generate sales among small and medium-sized customers.
• Actively participate in training and development programs.
• Represent the company and its principals with diligence, integrity, and humility.

Qualification:

• Must be a recent graduate with a Bachelor’s degree in Food Science and Technology or related areas.
• Strong interpersonal and relationship management skills.
• Strong verbal and written communication skills.
• Must be computer literate.
• Ability to multitask, prioritize and manage time efficiently.
• Must have business development and sales conversion skills.
• Professional attitude and appearance with a strong sense for customer service.
• Goal oriented, organized team player.