Senior Sales Manager at Enchanting Travels

Job Description

The Sales Manager Africa will report to our Senior Sales Manager Africa and be based in our office in Nairobi. In this role, you will get to know our guests’ travel dreams and understand what makes them tick, and create tailor-made proposals based on their personal interests and your first-hand knowledge of Africa. Your goal is to generate sales and ensure all guests return home having had an enchanting travel experience which exceeded their expectations.
At the same time, the Sales Manager will be supporting the Senior Sales Manager Africa in managing our sales team in Africa which entails:

Sales Manager Job Responsibilities

• Generating high sales and ensuring a high conversion rate on leads
• Infusing the team of individuals ranging from new joinees to experienced travel consultants with energy, drive and motivation to achieve high performance
• Supporting team members to close sales
• Driving continuous training and development on sales techniques and product knowledge
• Setting activity and revenue targets for team members and tracking, evaluating performance on daily, weekly and monthly basis and holding team members accountable for achieving defined objectives
• Generating a significant number of repeat leads
• Conducting sales blitzes, buzz sessions and monthly team meetings
• Identifying and driving solutions to address challenges for the team
• Being a German speaker is of advantage in this role as the sales team comprises of both English and German speakers from various backgrounds

Qualifications for the Sales Manager Job

• You have a university degree and a minimum of 5 years of work experience, with at least 3 years in sales and 2 years in a sales management position
• You are passionate about travel and have first-hand knowledge of travel destinations in Africa
• You enjoy communicating with people with diverse backgrounds and personalities and have outstanding communication skills. This entails assertiveness, excellent listening and persuasion skills and the ability to bring travel experience to life and build trust.
• You are ambitious and persistent – reaching the minimum goal is never enough for you and you strive to exceed expectations
• You thrive on guest satisfaction
• You have outstanding mental agility which enables you to connect the dots – the insights you gain about our guests’ travel dreams and the experiences possible in multiple travel destinations
• You are able to lead and motivate a high performance sales team to deliver strong results
• You have strong analytical skills and are able to measure and analyze key performance indicators
• You have an international background and have lived and worked in Europe or North America