InterContinental Hotels Group PLC informally InterContinental Hotels or IHG is a British multinational hotels company headquartered in Denham, UK. IHG has over 742,000 rooms and 5,028 hotels across nearly 100 countries.
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Manages all functions of the Stewarding operation to achieve the optimum departmental costs
Manages all functions of the Stewarding operation to achieve the optimum quality level of sanitation
Controls and analyzes, on an on-going basis, the level of the following:
Costs
Breakage
Quality of support provided to other sections
Condition and cleanliness of facilities and equipment
Guest satisfaction
Establishes and maintains effective employee and inter-departmental working relationships
Assists the Director of Food and Beverage and the Executive Chef in developing training plans, develops training material in accordance with ICHG guidelines and implements training plans for the Stewarding employees and other Food and Beverage employees.
Conducts daily briefings and other meetings as needed to obtain optimal results
Assists the Director of Food and Beverage and the Executive Chef in settings Stewarding goals and developing strategies, procedures and policies
Determines the minimum and maximum stocks and controls the par-stocks of all material and equipment
Liaise with the Purchasing Manager and suppliers for any purchase needed for the stewarding operation
Recruits in line with company guidelines
Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
Qualifications
Bachelor’s degree in Hotel Management or a relevant degree.
Leadership experience in a Stewarding department required
Strong interpersonal and problem solving abilities
Computer literate in Microsoft Window applications required
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
In return we will offer competitive pay and benefits, and a chance to work with a great team of talented people.
Most importantly, we’ll give you Room to be yourself.
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