Hospitality Officer at County Government of Lamu

Ref: LCPSB/ADV/2017/24

Requirements

• Bachelor’s degree in any of the following disciplines:- Public Administration; Business Administration / Management, Community Development or any other Social Science;
• Must have at least two (2) years’ experience in the relevant field.
• Certificate in computer applications from a recognized institution; and
• Demonstrated merit and ability as reflected in work performance and results.

Job Responsibilities

• Organize and coordinate event to ensure maximum efficiency;
• Supervise and evaluate support staffs;
• Ensure supplies and equipment are adequate in quality and quality;
• Handle customer complaints when necessary;
• Assume responsibility of budgeting and monitoring in hospitality related expenses;
• Enforce adherence to regulations and quality standards;
• Ensure all records are kept properly and consistently;
• Review and prepare reports for senior management;
• Ensuring excellent service delivery to public and stakeholders experience.