Assistant Technical Manager at Fosroc

Job description

Objectives of the Role:

• Responsible for quality of all products leaving Fosroc Kenya site including packaging.
• Support Production through e.g. process improvements, QC corrections, appropriate mix instructions, manufacturing & packaging methods.
• Responsibility to provide technical advice to customers and the commercial team.
• Responsibility for the QC Department including improvements to existing quality systems e.g. QC specs, Test Methods.
• Identify new opportunities based on market requirements and manage developments accordingly through local or IPS development. .
• Manage the laboratories, responsible for HSE compliance to Fosroc group and local requirements.
• Ensure SDS and product labeling conforms to legislative requirements.
• Literature vetting such as brochures and TDS.
• Manage the code creation and BOM entry processes within the DAX business system.
• To train the commercial team in all technical aspects of the company’s products.
• To co-ordinate product launches to the commercial team.
• Support Production through e.g. QC corrections, appropriate mix instructions, manufacturing & packaging methods.
• Ensure Technical Manual is regularly updated and the procedures are followed
• Support Supply Chain / Purchasing through evaluation of alternative RMs / suppliers, reducing slow moving stock.
• Investigation, evaluation and advice on technical liabilities. Support commercial settlement arising from claims.
• Improve customer service through analysing customer complaints concerning quality and undertake appropriate corrective & preventative action.

Key Areas of Responsibility:

• Ensure laboratory compliance to local and group HSE requirements
• Provide technical support to customers
• Provide technical support to sales team
• Provide technical support to operations.
• Manage the laboratory and all technical aspects of quality control

Key Working Relationships:

INTERNAL:

• GM
• Commercial team
• Production team
• Supply Chain, Customer Service and Logistics Team Manager
• FIL technology team

EXTERNAL:

• External auditors
• Test houses / independent labs
• Customers as co-ordinated by the commercial team
• Dial in customers

Knowledge/Experience/Skills/Personal Attributes:

ESSENTIAL:

• Graduate (or equivalent) in chemistry or materials science.
• 5-7 experience in construction chemicals or related industry.
• Practical ‘hands-on’ experience, developing commercially viable products in a laboratory environment.
• Demonstrate leadership skills (leading an effective technical team, agreeing objectives and review)
• Willingness and ability to travel
• Good communication and team building skills, able to teach, listen, understand and act accordingly

DESIRABLE:

• Knowledge of at least one core technology: admixtures for concrete; cement and polymers.
• Knowledge and experience of manufacturing techniques and construction site practices.
• Post graduate qualification in materials science or related field.
• Mental toughness and patient measured negotiation techniques when investigating complex site or product problems.
• Able to work in a team and contribute accordingly
• Good project management skills.