General Insurance Business at Resolution Insurance

Reporting to the Senior Underwriter, the job holder will be responsible for risk management by ensuring that thorough inspection and valuation of vehicles is carried out accurately for the purpose of underwriting.

Responsibilities

• Conduct accurate and prompt motor valuations.
• Carry out valuations for fleets and ensure completion as per SLA.
• Prepare motor vehicle valuation reports within agreed SLA’s and submit them to underwriting for action.
• Maintain a ‘soft’ database of motor vehicle valuations for quick access to underwriting department.
• Update underwriting system register of all vehicles valued internally and externally by our external panel of valuers to facilitate service provider invoice payments.
• Review motor vehicle valuation reports and mechanical evaluation reports that have been prepared by external valuers as and when required.
• Deal with customer complaints relating to valuations promptly.
• Advise underwriting department of new motor vehicle models and considerations for underwriting them.
• Liaise with internal motor assessor and ensure release of updated list of rare models every quarter.
• Identify likely fraudulent motor insurance placements.
• Engage motor assessors whenever there are disputes between the valuations and pre-accident values.
• Advise the Manager on any new trends in vehicle values. 13. Any other duties as may be assigned

Qualifications

• Diploma in Automotive Engineering from a reputable learning institution
• Certificate of Insurance will be an added advantage
• At least 3 years’ experience preferably in a reputable valuation firm

Essential Competencies

• Gather comprehensive information to support decision making
• Apply specialist and technical expertise on the role
• Good report writing skills
• Excellent communication skills
• Excellent interpersonal / customer handling skills
• Ability to build relationships with all stakeholders- customers, external valuers and internal customers (staff).
• Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organization; complies with legal obligations and safety requirements of the role.