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A leading expert on the unique and extreme challenges that scarcity of human capital in Africa poses, African Management Services Company (AMSCO) has been providing human capital solutions to African industries for more than 25 years. We work with a wide variety of clients ranging from private and public investors, SMEs and large companies through to indu...
The Customer Care Shift Manager is responsible for organizing, expediting and coordinating flow of work with customer care agents, monitor the performance of the team, organize work between customer care agents in the shift and ensure that targets are met. S/he must be able to work in a highly competitive environment with up to 40 customer care agents per shift. Must be highly motivated and a go getter.
Responsibilities
Qualifications
Send your application and CV indicating current salary/last salary/salary expectations to recruitment@amsol.co.ke by latest Friday 05th February 2018.
Indicate position applied for on the email subject.
NB: You MUST possess a valid Certificate of Good Conduct.
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