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  • Posted: Feb 23, 2018
    Deadline: Feb 27, 2018
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    A warm welcome to Hemingways Nairobi. A luxury 5* boutique hotel, we pride ourselves on providing exceptional guest experiences and service, ensuring the utmost comfort and luxury. This 45-suite boutique hotel elevates the standard of luxury for travellers in the region. Beautiful in its symmetry and flooded with natural light, this plantation-style prope...
    Read more about this company

     

    Reservations/data entry officer

    Job Description

    Location: Karen Office Park.

    Role Description

    We are looking for a reservations/data entry officer with great enthusiasm for the tourism industry. You will be responsible for requesting all contract rates and filing, entering the rates into Granit reservations system and general reservations duties.

    Responsibilities

    • Requesting contract rates from all suppliers
    • Filing all contract rates accordingly
    • Entering all the contract rates into the system (Granit)
    • Making hotel/Airlines bookings and follow up
    • Making sure that all safari files are confirmed and all vouchers are in order!
    • Working with the operations department to ensure that safari /Transfers allocation are in place.
    • Advising the tours manager on any changes in contract rates
    • Advising the tours consultants on the special offers running from different suppliersMaintain relationships with key persons.
    • Working with operations department in ensuring all clients’ special needs/Requests are met

    Requirements.

    • 3 years’ experience in the related field. ·
    • Degree/Diploma in Hospitality, Travel, Tourism, Business or relevant field ·
    • Excellent knowledge in Granit systems
    • Proficiency in English language: French/German is an added advantage. ·
    • Exemplary customer oriented approachWell versed in various areas of travel(domestic/international, business/holidays, group/individual etc)
    • Ability to present, persuade and communicate effectively
    • Demonstrable ability to handle crises. ·
    • Candidates with personal travel experience will be preferred.

     

    Method of Application

    Applicants should send their CV to recruitment@hemingways.co 

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