Principal Office Administrator at Digital Health Agency (DHA)

Description

• Handling customer inquiries and complaints;
• Coordinating schedules of meetings and appointments;
• Coordinating travel arrangements;
• Ensuring security of office records, equipment and documents, including classified materials;
• Ensuring security, integrity and confidentiality of data;
• Taking oral dictation;
• Using e-office to research and process data;
• Operating office equipment;
• Attending to visitors/clients;
• Handling telephone calls;
• Establishing and monitoring procedures for record keeping of correspondence and file movements;
• Maintaining an up to date filing system in the office;
• Preparing responses to routine correspondence;
• Managing office protocol and etiquette;
• Managing petty cash and any other office administrative services duties that may be assigned; and
• Supervising other office administrative services personnel.

Requirements

• Cumulative period of nine (9) years’ relevant work experience three (3) of which should have been in the grade of Senior Officer Administrator or in a comparable position;
• Bachelor’s Degree in any of the following fields:- Secretarial Studies or in Business and Office Management or equivalent qualification from a recognized institution;
• Bachelor’s degree in Social Sciences plus a Diploma in Secretarial Studies from the Kenya National Examinations Council (KNEC) or equivalent qualification form a recognized institution;
• Certificate in Management Course lasting not less than four (4) weeks from a recognized Institution;
• Membership to a relevant professional body where applicable and in good standing;
• Proficiency in computer applications; and
• Shown merit and ability as reflected in work performance and results.