Office Administrator at Insurance Regulatory Authority (IRA)

Job Specifications

The duties and responsibilities will entail:

• Taking oral dictation;
• Using e-office to research and process data;
• Operating office equipment;
• Attending to visitors/clients;
• Handling telephone calls;
• Handling customer inquiries and complaints;
• Coordinating schedules of meetings and appointments;
• Coordinating travel arrangements;
• Ensuring security of office records, equipment and documents including classified materials;
• Ensuring security, integrity and confidentiality of information;
• Maintaining an up-to-date filing system in the office;
• Preparing responses to routine correspondence;
• Managing office protocol and etiquette; and
• Maintaining office diary, appointments and travel itineraries;

Person Specifications

• Bachelors Degree in Secretarial Studies from a recognized institution.

OR

• Bachelor of Business and Office Management from a recognized institution plus a Diploma in Secretarial Studies from a recognized institution.

OR

• Bachelors Degree in Social Sciences from a recognized institution plus a Diploma in Secretarial Studies from a recognized institution.
• Proficiency in computer applications.

Competencies and skills

• Communication skills
•  Interpersonal skills
•  Report writing skills
•  Presentation skills