Inside Sales Representative for English Africa at Hewlett Packard (HP)

Job description

Responsibilities

• Provides sales support and with greater account responsibility in an assigned territory/account.
• Conducts field visits.
• With little supervision, proactively contacts customers and sells services.
• Completes lead follow-up within assigned area of responsibility.
• Establishes professional working relationships with the client and seeks out new opportunities in account Proactively sells services contract renewals on existing medium business accounts to achieve highest levels of customer satisfaction (direct and indirect customers)
• Proactively reviews account activities in pursuit of new business or up-selling opportunities.
• Owns personal order target
• Customer contact for all contract enquiries, negotiating and closing for all assigned contracts.
• Partner with Sales Team to develop and execute account plans through the management and coordination of sales activities.
• Demonstrates breadth and depth of knowledge to position and map the company's capabilities that align to client business objectives and initiatives.
• Execute campaign follow- up and lead management.
• Responsible for pipeline and forecast responsibility in accordance with business process. Consistently maintains a 6- month rolling pipeline and meets Inside Sales Rep led goals set by segment management.
• Collaborates with BU delivery organizations to support client engagement and service in the account.
• Proactively manages key partner relationships to strengthen overall solution capabilities and drive greater client value.
• Ownership and accountability for Pointnext Services order management activity, order acceptance and revenue management to ensure renewal/conversion management in value & time.
• Acts as a point of escalation and collaborates with other functions to drive resolution of operational issues of high complexity, in support of the customer/partner requirements.
• Education And Experience
• Four year university/ Bachelor’s degree preferred or equivalent experience.
• Typically 2+ years of selling experience (within IT industry is an advantage)

Knowledge And Skills

• Proven results in clearly articulating the company's value propositions and solution discussions with customers that have led to multiple wins or success for the company.
• Consistently demonstrates proactive activities within accounts to uncover new business and take ownership for new opportunities.
• Experiences in managing end-to-end sales processes in deals.
• Demonstration of ability to present value solutions to customers.
• Strong presentation, communication and negotiation skills
• Excellent communication skills (e.g. written, verbal, presentation); mastery in English and local language

Competences

• Strong ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements
• Ability to establish and maintain strong relationships with external customers/partners
• Impact/Scope
• Works independently on medium to larger deals (direct and indirect deals)
• Account responsibility with quota.
• Works in assigned territory/ account.
• Works with partners and direct customers mainly from the office, occasionally expect to carry out customer visits

Complexity

Works under limited supervision.

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.