• Operations Manager at CloudFactory

  • Posted on: 13 March, 2018 Deadline: Not Specified
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  • CloudFactory uses technology to make it super easy for companies to outsource routine, back-office work so they are free to focus on innovation and growth.

    Operations Manager


    Job Description

    At CloudFactory, We Scale People for visionary tech companies that need easy access to a scalable, digital workforce. Our 80+ clients include Microsoft, Expensify, Ibotta, and Drive.AI. We Scale People also represents our commitment to growing leaders worth following and creating meaningful work for 1 million people. Come impact the world through your work and grow with us!

    The Job:

    We have working spaces for our Cloud Team (Cloud Workers) called Delivery Centers. It is designed to be a fun, engaging, healthy place to get work done. As you will ensure that all of our Delivery Centers in Nairobi (and other Kenya cities coming!) are running smooth and inline with our company culture and values. Routine and repetitive, back office work, can get boring - the Operations team is in charge of making sure that all of the necessary equipment and logistics are handled for our team. The team is always iterating on their approach for getting work done and updating the facilities to ensure everyone has a great environment. At CloudFactory, we believe that the place where you work is one of the 6 core principles for Meaningful Work and as a Operations Manager you will be in charge of our spaces and places. Although you work 5 days a week, we might need you to work on Saturdays and Sundays and night shifts too, which we understand, might not be for everyone. You will be the leading a team that will pass the company culture to the Cloud Team. You will not only be creating a great infrastructure at our workplace but also maintaining a great working culture. Your job scope starts from looking at if the wires are properly connected and seats are in place to making sure our Cloud Team is finding purpose in their work.

    The Fit:

    • You MUST be passionate about people and love connecting with people, to the extent that you see meaning in your role when a Cloud Worker has a personal or professional win, no matter how small. You should be able to juggle multiple issues at work and be able to move things forward no matter the size of your team.
    • You need to be able to take on any challenge and not be afraid to get your hands dirty. You will need to be an action-oriented person, who doesn’t let things wait. You should care about efficiency in logistics, operations and facilities management.
    • You don’t let things stay the same just because that’s “the way they’ve always been.” You believe in creating an environment where workers feel cared for and that they belong.
    • You enjoy coming up with new ideas to create a thriving workplace. You enjoy the balance between discipline and freedom.

    The Experience:

    • 2-4 years of management experience leading 12+ people spread amongst different shifts is required.
    • Previous experience logistics, operations and facilities management is a huge plus.
    • Strong connections in Nairobi and other secondary Kenya cities for operations would be ideal.

    Method of Application

    Use the link(s) below to apply on company website.

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