Assistant Manager - Knowledge Management at Kenya Revenue Authority (KRA)

Grade:

KRA 5

Department:

Strategy Innovation & Risk Management (S.I.R.M)

Division:

Research, Knowledge Management & Corporate Planning (R,KM & CP)

Supervisor:

Chief Manager – Knowledge Management

Job summary:

Responsible for the personalisation strategy by overseeing the knowledge sharing strategy/initiatives or programmes to institutionalize knowledge management practices.

Key responsibilities:

• Oversee the people aspect of knowledge management strategy/initiatives and programmes such as communities of practice and networks.
• Coordination and organization of organization-wide knowledge management awareness programme.
• Assist in creating and overseeing the knowledge retention and transfer initiative.
• Assisting in creating and implementing knowledge management policy and strategic plan.
• Design, implementation, and management of communities of practice and knowledge-sharing networks;
• Coordination of knowledge-sharing-related monitoring & evaluation and reporting efforts.
• Lead drafting and implementation of KM communication plan.
• Promote knowledge sharing in the organizational processes and systems through the implementation of the communities of practice.
• Lead the creation of awareness and engagement programmes on knowledge management to ensure uptake.
• Initiate strategic partnerships with departments and business units to support the implementation of KM initiatives.
• Lead the capture of knowledge needs analysis from departments aligned to KM.
• Facilitates seamless knowledge sharing across the organization’s departments.
• Interacts regularly with operations colleagues to ensure continuous capturing, managing, and sharing of critical knowledge in the organization.
• Assist in development of knowledge-sharing-related budgets.
• Coordination of quality control and timely validation of knowledge assets for uploading in iKnow platform.
• Give updates on issues related to quality assurance