Employee Relations Manager at KCB Bank Kenya

Reporting to the Head, Employee Relations and Wellness, the jobholder is responsible for implementation of the disciplinary and grievance handling policies and procedures for a portfolio of assigned Business Units; taking into account, application of law, organization values, operational policies and procedures. The person implements staff recognition programs and interventions that support delivery of business objectives in line with the organization values.

Job Responsibilities

• Formulate input to the Employee Relations and Wellness HR Strategy relating to the assigned Business Units Portfolio.
• Implement the Group HR Policies, procedures and processes relating to the assigned Business Units Portfolio and provides staff and line management with guidance on matters arising thereof.
• In liaison with the Forensic Department and or other concerned Departments, line management and staff, investigate or coordinate the investigation of staff cases relating disciplinary and grievance matters and see to their conclusion and or determination.
• Manage staff separation procedures and communication, ensuring that internal policies and related statutory requirements are observed/fulfilled.
• Internally manage law suits filed against the Bank involving former staff; including liaising with the internal legal department for technical legal advice/guidance, collating appropriate case documentation and evidence, contacting witnesses to corroborate the organisation’s legal position.
• Manage and maintain relationships with internal and/or external customers, stakeholders, and suppliers relating to the assigned Business units portfolio: Heads of HR Departments, Survey Consultants, Trade Unions/Committees, Medical, Wellness and Safety Providers and Consultants, Industry bodies (e.g. Kenya Bankers Association, Federation of Kenya Employers), lawyers, Functional Directors, Heads of Departments, Branch Managers, staff and line managers,
• Prepare substantive management papers, reports, recommendations, opinions, briefs, presentations, proposals and meeting minutes relating to the assigned Business units portfolio.
• Provide secretarial support for business and or staff committees, schemes, initiatives or forums relating to the assigned Business units portfolio. (Disciplinary and Grievance Handling Committees, Appeals Committees, Union/Management Meetings, Staff Recognition Panels, Staff Visits and Engagement Forums).
• Maintain accurate and consistent data, records and statistics relating to the assigned Business Units portfolio

Requirements

• A University degree in Human Resource Management or a business related field from an institution recognized by the Commission for Higher Education.
• Professional qualifications in HR or specific field of HR
• A member of IHRM
• An MBA or LLB will be an added advantage.
• 5 years’ experience in Human Resource Management; with at least 3 years in Employee Relations and/or Industrial Relations management.
• Sound understanding of HR Policies and Procedures.
• Knowledge of Labour and Employment Laws and HR Regulatory Guidelines
• Excellent leadership, customer service, communication, planning and organizing skills.
• Computer Literacy