Human Resource Manager at Kamel Park Hotel

Reporting to: General Manager

Overall Purpose

We are looking for a Human Resource Manager to oversee all staff-related procedures and craft HR strategies in alignment with our business needs.
Human Resource Manager responsibilities include recruiting and training new hires, managing employee data and taking steps to retain our people. To be successful in this role, you should have a good knowledge of labor legislation and experience hiring employees for various roles and seniority levels.
Ultimately, you will help us run a healthy hotel business where our employees are happy, engaged and productive.

Roles and Responsibilities: (Key duties)

• Design hiring plans for all hotel departments based on seasonal needs
• Interview and assess job candidates
• Manage compensation and benefits plans
• Oversee employee attendance and working schedules, including paid time off, overtime and breaks
• On-board new hires
• Report on employee turnover rates
• Organize employee records, like contracts, paying special attention to work permits
• Implement employee retention programs (like end-of-season bonuses)
• Coordinate accommodation, catering and transport for our staff when necessary
• Schedule trainings for all hotel employees (for example, customer service skills training)
• Act as the point of contact when employees have queries or job-related issues
• Ensure hotel staff complies with relevant health and safety regulations

• Ensure compliance to labour laws of the country by advising management and leadership on policy reviews or new policies e.g. Casuals Management
• Oversee staff discipline
• Ensure staff welfare programs in place are well understood and implemented.
• Any other duty as may be assigned from time to time.

Education, Experience and Knowledge: (Hospitality Industry)

Academic Qualification

• BSc in Human Resources, Business Administration, Organizational Psychology or similar field
• Membership with IHRM is required

Experience

• At least 5 years proven working experience as a HR Manager or HR Officer with 3 years in leadership position.
• Hospitality experience an added advantage

Personal Attributes

• Hands-on experience with HRIS and payroll software
• Experience in conducting interviews
• Understanding of labor legislation with an emphasis on part-time and overtime regulations
• Excellent communication skills

Disclaimer: The job description is not the exhaustive list of skills, efforts, duties and responsibilities associated with the position.