Sales Executive at NSI Technology (Pty) Ltd

Job Description

General

To plan and carry out all sales activities on assigned accounts or areas. · Responsible for ensuring customer satisfaction and managing quality of service delivery.

Main Job Tasks and Responsibilities

• Generate and qualify leads
• Source and develop client referrals
• Prepare sales action plans and strategies
• Schedule sales activity · Develop and maintain a customer database
• Develop and maintain sales and promotional materials
• Plan and conduct direct marketing activities
• Make sales calls to new and existing clients
• Develop and make presentations of company products and services to current and potential clients
• Negotiate with clients
• Develop sales proposals
• Present sales contracts
• Conduct product training
• Maintain sales activity records and prepare sales reports
• Respond to sales inquiries and concerns by phone, electronically or in person · Ensure customer service satisfaction and good client relationships
• Follow up on sales activity
• Perform quality checks on service delivery
• Monitor and report on sales activities and follow up for management
• Conduct market research and surveys
• Participate in sales events
• Monitor competitors, market conditions and program development
• Updating CRM
• Preparing reports by collecting, analyzing and summarizing information.
• Make efficient use of administration and pre-sales technical teams to achieve sales objectives

Education and Experience

• Diploma/ Business Related Field, Degree is an added advantage
• Knowledge of principles and practices of sales
• Knowledge of relevant computer applications
• Business management or Marketing.
• Knowledge of customer service principles
• Knowledge of basic business principles
• Experience in sales
• Experience in making presentations
• Proven ability to achieve sales targets Key Competencies
• Planning and strategy
• Persuasiveness
• Adaptability
• Verbal and written communication (English and Swahili; French advantageous) ·
• Negotiation skills
• Resilience and tenacity
• Stress tolerance
• Goal driven