Receptionist and Front Office Attachee at Business Partner Consultants Limited (BPC)

Main Purpose of the Job: Ensuring customer excellence and carrying out administrative tasks, while ensuring administration of Front Office matters and Information management.

Key Responsibilities

• Ensuring office operational excellence through flawless management of diary, office services and office information
• Managing and assisting customers both face to face and online and managing all enquiries and ensuring follow-up 3. Managing office key documents which include delivery book, visitors books, office phones, petty cash book, letters and receipts including other general services
• Ensuring preparation of company information and records i.e office documents, presentations etc including ensuring safe custody and easy retrieval
• Identifying, implementing and benchmarking best practices in management while implementing change initiatives to achieve desired business plans and culture
• Enhancing high standards of health and safety while ensuring relevant material availability, storage and issuance and supervising third party
• Selling & marketing company products & solutions as per set targets
• Transactional aspects of accounting which include general bookkeeping and managing of petty cash
• Follow up on payments for products & solutions offered to clients
• Ensuring routine compliance and up to date billing and payments, including display of required office and business license and maintain up to date approved contracts for the business

Key Deliverables: Service Delivery, Customer Satisfaction, Quality and timely data input and information, Energetic

Special Focus: Job Skills

Front Office Management, Customer Service Management, Time Management skills, Communication skills & Interpersonal skills, Change management, Information management, Fluency in IT packages and computer applications, Excellent Book keeping skills

Qualifications

• Higher Diploma in Business Administration or Human Resource Management is an added advantage
• At-least 1-year relevant experience

Three months’ contract renewable based on performance