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Dorbe-Leit Consulting Limited is a consulting practice providing transformational human resource management based services. We become involved with our clients in their transformation, providing services that are value-adding and measurable in their contribution to our clients’ success. Catapulting your business to success is our purpose.
Our client is a leading real estate development partner offering solutions that range from project management to co-development and property trading in the Kenyan real estate sector. They have a wide portfolio of blue chip clientele and partners having achieved unmatched recognition in the industry and effectively built its brand as a reliable delivery partner.
Are you a young seasoned property manager who is confident, ambitious, resourceful and imaginative with the desire to challenge yourself? Are you interested in being part of a team focused towards transforming the real estate market in Kenya and beyond the East African region? If so, then this is the job you are looking for.
Our client would like to fill the position of a Properties & Facilities Manager.
Purpose Statement of the Position
The position is responsible for day-to-day management, administration, operation and service delivery of the property
Job Responsibilities
Tactical
- Invoicing & collection of services charge & handling late payments in a timely manner.
- Preparation of annual charge service budget & reconciliations.
- Enforcing occupancy policies & procedures.
- Securing property by contracting with security services; installing & maintaining security devices.
- Responding to & addressing emergencies.
- Enforcing & proposing efficiency measures in the use of resources such as water/electricity etc & reduction of wastage.
Strategic
- Maintaining the establishment in an excellent tenable condition & advising the management on areas of improvement within budgets.
- Perform tenant screening.
- Advertising & marketing units & maintaining tenancy occupancy levels.
- Preparing periodic reports & presenting management reports to the management team & board.
Consumer Relations
- Act as a liaison between tenants & property owners.
- Address tenancy complaints.
- Dealing with service providers & repairs & utility companies.
Administrative
- Monitoring of expenditures & collections.
- Maintain a due date schedule of services.
- Supervising other property employees
- Maintain & updating of the tenants database.
Key Performance Indicators
- Revenue growth
- Occupancy
- Arrears
- Tenant Satisfaction
Requirements
- A Bachelor’s degree or a Diploma in Real Estate/Property Management or its equivalent.
- Minimum of 3 years relevant experience in commercial property management.
- Project management skills will be an added advantage.
Competencies and Skills required
- Leadership qualities to supervise and manage staff
- Performance Management to optimize own and team’s productivity
- Legal knowledge on related property management related statutes and property legislative statutes.
- Understanding on development and management of contracts including lease contracts and service level agreements.
- Interpersonal skills to effectively communicate with and manage customer expectations (internal and external), and other stakeholders who impact performance.
- Knowledge and experience in modern property management practices to effectively manage and supervise staff and suppliers to support business performance.
- Understanding of the safety and health regulations and applications at the work place
- Self-empowerment to enable development of open communication, teamwork and trust that are needed to support performance and customer-service oriented culture.
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