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  • Posted: Jul 16, 2018
    Deadline: Not specified
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    Our Roots Telkom Kenya was established as a telecommunications operator under the Companies Act in April 1999. We provide integrated communications solutions in Kenya with the widest range of voice and data services as well as network facilities for residential and business customers. We are proud to play a prominent role in the information and communicat...
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    Product Development Specialist-Vas

    Job Description

    Region: Nairobi

    Reporting toHead of Product & Services Development

    Band: 3.0

    Department: Marketing

    Role Purpose: 

    The VAS Manager is responsible for developing and managing the Telkom Value Added Services portfolio based on market requirements and technology capabilities. The role will be responsible for achieving annual revenue and product performance targets and ensuring that Telkom has and a competitive edge in the VAS domain.

    Key Duties and Responsibilities

    • To develop, maintain and control specifications for Telkom VAS and messaging product portfolio taking customer concerns, business processes, organisational, cost and vendor product limitations into account.Evaluates and resolves technical feasibility and design optimization
    • Development of win-win partnerships within the VAS porttfolio for Telkom through development of E2E onboarding, contracting  & revenue sharing processes.
    • Ensure a seamless Customer exeprience on all VAS services by working closelty with internal and external stakeholders
    • Engagement with VAS partners to createa Smart VAS roadmap for Telkom and followup to ensure all products are developed and launched within scpe, budgets and timelines
    • Alignment of products and services offering to ensure optimal profitability while remaining competitive in the market
    • Monetization of the VAS business within Telkom.
    • Ensure product and services offerings are aligned to increase the customer experience, acquisition and retention for all departments
    • Ensure all VAS products are managed through the existing Time To Market processes.
    • External stakeholders management such as regulators, MNOs and Content partners.

    Academic/ Professional Qualifications 

    • Bachelor’s degree in Computer Science, IT or related field 
    • At least 2-3 years in telecommunication/ VAS  product development
    • Experience working with VAS partners, Content developers and aggregators is an added advantage.

    Professional Skills:

    • Customer Focus
    • Networking & Building Partnerships
    • Influencing & Negotiation
    • Analytical Thinking
    • Business Analysis 

    Method of Application

    Application should be sent by 15th July 2018, please provide an updated Curriculum Vitae (CV) including details of your current telephone contacts and names of three referees to recruitment@telkom.co.ke. Apply through link to be created and ensure the job title is quoted on the subject field. Only shortlisted candidates will be contacted.

    Telkom Kenya is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to tribe, religion, gender, age or disability.

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