Senior Technical Analyst at BroadReach

Job description

Purpose of the position

The Senior Technical Analyst takes responsibility for delivering the technical (data and software configuration) activities, during implementation of our Vantage analytics solution. The role guides day to day activities of analysts assigned to projects. The role is responsible for mentoring and coaching analysts on best practice analyst skills. The Senior Technical Analyst oversees the system and user testing process, and then coordinates with Support Services to ensure that system and user administration and configuration knowledge is effectively transferred.

Key accountabilities for the role include but are not limited to:

• Lead the translation of business requirements into technical requirements, and lead the fit/gap analysis to assess existing solution capabilities, identifying and prioritizing demand for new features
• Oversee the development of custom capabilities required by the client managing the relationship with the product development or data engineering teams
• Translate the processes for mapping decision making requirements to specific actions and high-level flow into the supporting data chain technical requirements
• Design, define, and lead the development of QA and QC processes that serve as part of the data value chain development
• Participate in internal and client facing kick-off meetings to plan key milestones/meetings, confirm deliverable expectations, and clarify contractual obligations
• Lead the profiling, exploration and organization of multiple disparate datasets so that the data can be effectively analyzed and insights provided to clients
• Configure solution and complete data ingestion activities (defining and developing data pipeline, quality control processes, extraction/import routines, etc)
• Define and execute testing processes to enable effective implementation go-live
• Lead the technical release process with the associated system and user administration set up
• Lead the knowledge transfer to ensure that support for clients and transition to effective support services is effective during the immediate post launch period
• Provide ongoing support for business as usual technical QA and QC processes
• Lead significant operational data change requirements and processes to manage technical adaptations to the system
• Mentor and coach analysts within project teams and across Client Delivery in developing technical analyst skills, including internal training sessions, and induction processes.

Qualifications

• Bachelor degree in Engineering, Computer Science, Economics, Statistics, Mathematics, Business Science or equivalent

Experience And Skills

• 4+ years of analyst experience, primarily as a Senior technical analyst in a global, matrixed organisation
• Strong baseline skills in mathematics and/or statistical analysis
• Strong experience in technical and data developments
• Significant experience in solving complex data problems
• Ability to work across both technical and business analyst portfolios
• Advanced data processing, management, and associated technical skills

BroadReach Culture Cornerstones

• We serve a mission greater than ourselves
• We do better everyday
• We are solutions driven not problem focused
• We turn all customers into raving fans

BroadReach is profoundly focused on improving the health and well-being of underserved populations across the globe. We empower governments, donor groups, NGOs and private companies to operate more efficiently, improving outcomes for people in need with our intelligent solutions: A combination of our people, process and our Vantage platform.