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  • Posted: Jul 31, 2018
    Deadline: Not specified
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  • At Sendy, we specialize in connecting on-demand, trusted, and transparent service providers with individuals and businesses looking to move packages. Thus, we believe it’s a natural extension of our core expertise to also connect our users to quality certified transportation providers. As of today, Sendy users can now request a package DELIVERY using a mot...
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    Client Relations Manager

    Job Description

    RESPONSIBILITIES

    • Acquisition of customers by delivering quality value proposition pitches
    • Activation of new customers through training & value delivery
    • Growing Mom overall total revenue as per assigned quota
    • Monitoring & reporting on customer growth
    • Projecting customer pipeline & revenue
    • Supporting finance in collection of unpaid RFP’s from assigned accounts
    • Building & cultivating good working relationships with customers Getting referrals from existing customers
    • Reporting weekly to HoD on sales performance
    • Work with driver management & marketing to ensure sufficient supply for customer demand for assigned accounts
    • Meet or exceed quota assigned by the HoD Any other duties assigned by management
    • KPIs Total sales as per assigned quota
    • New revenue added Revenue growth from existing accounts # of deliveries
      Timely reports as required by the HOD Fully executed contracts for all post pay customers assigned
    • Communication with team members & customers in a timely & professional manner

    Qualifications

    • Bachelor Degree in Business, Sales, Marketing or Economics.
    • Advance knowledge in Google Suite and preparing presentations
    • Demonstrated success in negotiating, cultivating and growing partnerships across all levels and sectors, problem solving and issue resolution.
    • Sales experience.
    • Cross-functional team management and successful KPI performance viewed favourably.
    • Outstanding communication skills, oral and written, technical and non­ technical
    • Excellent team player with strong leadership capability.
    • Ability to self organize & manage time efficiently
    • Must be comfortable in fast-paced, deadline-driven environment

    Check how your CV aligns with this job

    Method of Application

    Please forward your CV and quick summary (one paragraph) on why you’re interested in the position to jobs@sendy.co.ke.

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