Branch Manager at Co-operative Bank of Kenya

Reporting to the Operations Manager and will be generally responsible for coordinating day to day branch operations and business growth at the branch.

Job Responsibilities

• Ensure Branch profitability through growth of loans and commissions
• Aggressive marketing to ensure growth of the Branch membership
• Prepare Branch Management Reports as per the stipulated timelines
• Management of  risks- ensure internal controls, physical security of cash &Sacco Property  and ensure overall  adherence to the laid down policies at the his/her Branch
• Implementation of the staff targets and ensuring that the Branch targets are met
• Staff Management- maintain staff discipline, supervision, training, coaching and development
• Ensure that all required branch reconciliations are done accurately and in a timely manner
• Advise the CEO in matters of the Branch and his/her region
• Ensure Good Customer Service  at the branch at all times to ensure member satisfaction and  retention
• Assist the marketing team to identifying and forwarding customer need to aid in developing attractive products & Services
• Enhancing Loan recoveries to ensure low Branch PAR
• Controls the utilization of, and ensuring proper maintenance and custody of all society assets at the branch.
• In liaison with operations/ finance department, ensure adequate branch liquidity and that there is enough cash at all paying points

Qualifications

• A diploma in Co-operative Management
• Bachelor’s Degree or Masters in Business related course or an equivalent from a recognized University will be an added advantage
•  Certified Public Accountant- CPA  II/ CCP
• Have at least 2 years practical experience in a busy financial institution, such as a Unit/Credit/Branch Manager.
• Computer literate

Skills

• Possess excellent interpersonal skills
• Should have exceptional organizational abilities and time management skills
• Should have high level of integrity
• Demonstrates team work and problem solving ability
• Excellent communication skills; both written and verba