Retail Supervisor at Kenafric Industries

Job Description

• Executing the departmental strategy through processes and procedures to achieve the organizations objectives
• Ensuring product pricing is correct and consistent with the company’s RRP
• Ensuring product visibility through positioning within outlets or point of sale.
• Identifying trends that appeal to consumers and advice the management accordingly.
• Maintain inventory of where company display assets are placed and ensure they are well stocked all the time with company products only.
• Ensure promotions are accurate and merchandised to the company’s standards.
• Recording and reporting sales figures, for data analysis and forward planning.
• Responsible talent management in the department including coaching, mentoring, developing, motivating, training and evaluating staff to achieve highest levels of performance
• Benchmarking and implementing best practices in retail sales & respective areas of work
• Implementing product quality, customer & Service Excellence and Change initiatives to achieve desired business plans and culture.

Critical Success Factors for the Job

Key Drivers

Job / Functional Skills

• Team management
• Persuasive communication
• Analytical skills

General Skills

• Teamwork
• Communication Skills
• IT skills
• Customer Service
• Time Management

Behavior

• Customer centric
• Ownership
• Continuous improvement
• Leadership