Chief Operations Officer at Shelter Afrique

Job Description

Overall Purpose

Reporting to the Managing Director, Chief Operating Officer will provide leadership in planning, implementation and monitoring of the Company’s business; market and product development; projects and portfolio management; portfolio quality, customer relations; and loan recovery. In addition, he/she will develop appropriate strategies aimed at enhancing the business operations of Regional Offices and delivery of the institution’s mandate as a provider of affordable housing in Africa.

Key responsibilities will include:

• Lead the planning, development, and implementation of company business strategy;
• Develop and ensure effective implementation of enabling business policies, procedures, and systems for delivery of Shelter Afrique mandate;
• Develops strategies to identify prospective customers, strategic partners and collaborative relationships that will drive revenue growth and market penetration, profitability and shareholder return;
• Provide strategic direction for product development, opportunity assessment, and business development models;
• Liaise with the relevant departments and committees to determine pricing for facilities to ensure commensurate return for credit risks and investments undertaken by SHAF;
• Lead in market and product opportunity assessment including customer and competitor analysis, market trend analysis, compliance to policy and proposal design;
• Review project appraisals reports and investment proposals for consideration by
• Management and approval by the Board;
• Liaise with the Risk Management and Compliance department to formulate strategies and guidelines to ensure good quality lending portfolio, equity and joint venture investments;
• Liaise with the Risk Management and Compliance team to continuously review facilities granted and investments undertaken to highlight changes in risk profile and undertake remedial or risk mitigation action if required;
• Manage and monitor the implementation of on-going projects to ensure implementation is in accordance with policy, contract and design;
• Develop and maintain beneficial relationships between Shelter Afrique and institutions in member countries and between Shelter Afrique and partners in order to ensure mutually beneficial relationships;
• Review and approve requests for loan disbursements and subsequently monitor to ensure sponsors comply with contractual obligations;
• Review exception reports to ensure timely decision making where remedial action needs to be undertaken;
• Oversee the management of non-performing loans including meeting with relevant stakeholders to discuss options to debt recovery;
• Responsible for building and leading effective and cohesive team;
• Collaborate with direct reports and the executive team to develop a comprehensive strategy and provide the effective and inspiring operating leadership necessary to grow the regions;
• Attain the financial objectives of the business through effective management of people, product, service and facility processes, including a focus on the revenue and profit components;

Minimum Qualifications, Skills and Competencies

• A Master’s degree in civil engineering, architecture, quantity survey or building economics, Business Administration, Project Management or related field with at least ten years’ experience in managing large scale real estate projects;
• Minimum twelve (12) years’ senior management experience in leading credit management, large scale real estate, and/or development finance;
• Should be skilled in project appraisal, investment analysis, and risk analysis and hedging;
• Demonstrated experience and skills in credit management and management of none performing loans especially in a development finance or housing finance institution;
• Financial management skills especially in relation to equity investment and joint venture investments;
• Strong communication, analytical, decision making, and negotiation skills are required;
• Should be fluent in English or French with a good working knowledge of the other;
• Must have demonstrated ability to handle department budgets, resources, processes, projects and relationships;
• Has ability to manage and control a multi-disciplinary team;
• Must demonstrate exceptional communication skills that will ensure clear conveyance of the business’s messages and a positive portrayal of the business in general.