Leads Clerk at Rama Homes Limited

Job Description

The opening of the position of the Leads clerk is an opportunity for a highly talented, skilled and driven professional to join our team and help us build our brand

The leads clerk will report directly to the Sales manager. The Leads clerk will work closely with the media team, the finance department as well as the HR team. S/He will be an integral part of the sales department. He/ She will give clerical support to the sales team. They will perform a number of duties focusing on customer satisfaction and coordinating sales team activities. They track reports, file invoices, schedule appointments, follow up on sales calls, and help make sales.

Duties

• Processing a high volume of product orders.
• Checking prices and contracts are up to date.
• Reporting monthly sales results to the AGM- Sales.
• Supporting the sales force with general operations to help reach the team’s objectives.
• Taking phone calls from customers as well as cold calling clients to generate leads
• Communicating internally important feedback from customers.
• Dealing with and responding to high volumes of emails.
• Ensure sales targets are met and report any deviations
• Maintain and update sales and customer records
• Check data accuracy in orders and invoices
• Contact clients to obtain missing information or answer queries
• Follow up with CRM leads

Job Requirements

• High organizational skills and ability to manage a number of projects at the same time.
• Ability to prioritize own workload.
• Strong communication skills.
• Well versed in IT skills for example Microsoft Office Suite and CRM systems.
• An administrative or sales background.

Personal Attributes

• Must be detail oriented.
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus