IT Manager at GetBucks

Start Date:  November 2018

Terms:  Competitive salary, Medical Cover, Pension, Airtime Allowance.

Reporting to: CEO, CFO and Board of Directors

Reportees: IT Assistant

Job Responsibilities

• Manage an IT budget and forecast.
• Manage IT support staff and ensure that their training remains up to date.
• Set up workstations with computers and necessary peripheral devices.
• Install and configure appropriate software applications according to specifications.
• Provide orientation and guidance to users on how to operate new software and computer equipment.
• Perform troubleshooting to diagnose and resolve problems.
• Organize and schedule upgrades and maintenance.
• Maintain records/logs of repairs and fixes.
• Develop and maintain local networks in ways that optimize performance, in collaboration with the Infrastructure in our head office.
• Ensure system up time and disaster recovery, in collaboration with the Infrastructure Manager at our head office.
• Ensure security and privacy of networks and computer systems, in collaboration with the Infrastructure Manager our head office.
• Identify computer or network equipment shortages and place orders, in collaboration with the Infrastructure Manager at our head office.

Qualifications

• University Degree in IT
• Proven experience of 5-7 years as IT Technician or relevant position with 3 years in Management.
• Excellent diagnostic and problem-solving skills.
• Outstanding organizational and time-management skills.
• In depth understanding of diverse computer systems and networks.
• Good knowledge of internet security and data privacy principles.
• Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional).