Customer Relations Officers at Nairobi Women’s Hospital

Job Details

Reporting to the Hospital Manager with a matrix reporting to the Chief Officer- Business Development & Marketing, this position is responsible for growing the business volumes for the unit through executing business development activities and plans, maintaining excellent relationships with doctors, clients and corporate clients.

Applicants must be in possession of a Diploma in Communications/ Public Relations/Marketing or a business related course. In addition they must have 3 years working experience interacting directly with clients, managing relationships and growing business. Experience in a busy hospital environment or service industry will be an added advantage.

For all the positions, the Following Key Competencies will apply: Customer Focus, Team Work, Managing performance, Results Oriented, Reliability with demonstrated interpersonal skills and a high degree of professionalism and ethics