Receptionist at Foreign & Commonwealth Office (FCO)

The job holder will have to ensure efficient running of the Front Office, handling all telephone calls and customer enquiries in a prompt and professional manner and undertake administrative duties for the Transport Section

Roles and responsibilities / what will the jobholder be expected to achieve?:

• Undertaking switchboard duties,-management of the answering machine to ensure a 24/7 response after hours, at weekends and holidays
• Attending to visitors at Reception and controlling entry
• Making hotel or other temporary accommodation bookings for visitors to the High Commission
• Receiving BHC mail and sending mail to other organisations, including deliveries by BHC drivers
• Managing Transport Section events including meetings workshops and other work-related gatherings within the section
• Record keeping-filing both electronic and paper
• Assisting in management of transport booking and preparation of daily transport programme in consultation with the Transport Planner
• Undertaking requisitioning & receiving responsibilities for Transport Section purchases
• Administration of billing and payment receipts for shuttle services & private hire of official vehicles
• Assisting in processing of taxi invoices. Pre-audit of taxi vouchers before forwarding for payment
• Undertaking other administrative duties as assigned by the Transport Manager

• A degree in any business related field;
• Minimum of 4 years in an administration role;
• Experience of front office management;
• Excellent IT skills;
• Excellent communication skills with fluent spoken and written English.

31 October 2018