ICT Officer at Janta Kenya

ICT Officer (Network and Infrastructure Administrator) will be responsible for Analysis, design, installation, configuration, maintenance and repair of the network infrastructure and application components.

Responsibilities

• Designing, setting up and configuring complex switching environments and complex wireless networks that support secured access and the ability to support voice and video applications.
• Configuring and setting up Cisco Firewalls, VPN Concentrators and Security appliances for access to vital mission critical applications
• Maintaining network security through proper configuration of VPN and Firewalls.
• Setting up and maintaining the LAN and its associated components (switches, structured cabling, power provisioning etc.)
• Assisting in the designing of multi-server environments including IP address schemes, DNS, WINS.
• Providing technical assistance and support to internal staff, vendors, and partner agencies.
• Maintaining both the wired & wireless network inclusive of performance, security, throughput and upgrades.
• Implementing network upgrades by developing, testing, evaluating, and installing enhancements.
• Creating and maintaining comprehensive documentation for all implemented networks.
• Implementing effective maintenance of all hardware inclusive of enterprise hardware such as servers, storage, switches, routers, and UPS’s.
• Troubleshooting of network hardware and software applications, IP Phones and security systems to resolve operational issues and restore services.
• Ensuring all work and changes to infrastructure components are performed in such a way as to minimize disruptions to existing ICT services.
• Assisting in keeping track of the Hospital’s infrastructure assets and ensuring that the infrastructure and data is kept secure at all times.
• Ensuring technology is used, managed and supported in accordance with the Hospital’s standards, policies and procedures.
• Any other relevant duties as may be assigned from time to time

Key Relationships

Internal

• Director
• All staff

External

• ICT service providers

Experience

• Minimum 3 years’ experience is required
• Experience in ICT Project management is an added advantage
• Extensive experience in hardware and software support and management

Skills

• Excellent communication and interpersonal skills
• Excellent problem solving skills
• Unquestionable integrity and strong ethical standards

Qualifications

• Bachelor’s degree in computer science or relevant field from a recognized university
• Certificate in computer application

Equipment used

• Computer/ laptop
• Relevant software and hardware