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  • Posted: Nov 13, 2018
    Deadline: Not specified
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    Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
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    Head - Treasury E-Desk Sales

    Job description

    Reporting to the Head of Treasury

    Client interactions with Treasury are moving towards digital channels. This shift is a consequence of client pull, as clients adopt new channels and workflows; as the business seeks greater automation and efficiency; and regulatory mandates for greater transparency. This change in client behavior impacts Treasury’s sales functions in terms of both people and systems.

    The purpose of this role is to lead the adaptation of TREASURY's sales capability to the increasing relevance of digital channels in the way clients trade with TREASURY. Broadly, this means:

    • driving usage of digital channels across TREASURY's client base, product sets, and geographies and assuming primary responsibility for TREASURY’s market share and
    • profitability in this regard
    • delivering a robust platform for client digital interactions, that provides clients with excellent service and integrates with Trading
      maximising the profitability that TREASURY derives from the shift from voice/chat to structured digital channels, including optimising use of the resulting data generated by
    • client behaviour.
    • Strategic Alignment
      • Ensure TREASURY provides excellent client service across all phases of the electronic trading lifecycle, including onboarding and support
      • Develop understanding of client needs, and communicate TREASURY’s offering, with respect to electronic trading, across flow and structure solutions across multiple asset classes
      • Work with Sales team to ensure TREASURY provides clients using digital channels with quality service and advise
      • Ensure client-facing digital channels and functionality meet client needs for electronic price discovery, trade execution and data analytics, while allowing TREASURY to operate within appropriate control structure and risk parameters, in alignment with international regulation and standards of conduct (requires collaboration with Trading)
      • Manage TREASURY relationships with client-facing multi-bank platforms
      • Work with relevant IT teams to guide development of electronic sales technology
      • Produce relevant marketing materials, in conjunction with TREASURY Marketing team
      • Drive the use of client-facing digital tools by internal teams, including TREASURY’s clients within the Group
      • Required skillsets extracted from the above would include ability to work with a variety of stakeholder (clients, sales trading, risk and operations, IT) analytical ability, understanding of technology, influence and drive to get things done
      • Lead desk profitability in line with the desk mandates
    • Risk Management
      • Forecast and evaluate potential financial risks and ensure accurate controls are in place to minimize the impact
      • Manage and mitigate reputational and regulatory risks to TREASURY's business arising from clients trading with TREASURY through regulated and unregulated digital markets and channels, including compliance with regulatory initiatives and rules imposed by private market operators. This includes account opening and all associated KYC requirement.
    • Information management
      • Responsible for building and tracking market share on pre-identified platforms and trading venuesDisplay a workable knowledge of relevant systems and interdependencies between these systems
      • Drive use of data to manage customer profitability and flow across digital channels
      • Work with multi-bank platforms and TREASURY Sales to extend TREASURY’s client reach and access new clients
    • Team management
      • Establishing and building a culture within which teams and individuals can take responsibility for developing their own skills, performance and behaviour
      • Manage a team of technical specialists to ensure the continuous predictable delivery of the required platforms
      • Providing individuals and teams with clear, constructive feedback
      • Defining and communicating clear performance objectives and standards
      • Reviewing performance and delivering incentives in a fair and consistent manner.INI

    Minimum Qualifications and Knowledge

    • Bachelor of Computer Science, Engineering, Commerce or related field
    • Master’s degree (beneficial but not mandatory)

    Technical Knowledge/Skills and Experience

    In depth understanding and application of:

    • Internal and external client needs in electronic markets
    • Competitive electronic sales environment
    • Treasury products in context of digital sales landscape
    • Business value chain, process and systems

    Experience:

    • Ability to work with a variety of stakeholder in Sales and Trading environment
    • Client engagement, with local and international institutional investors

    If you meet the above requirements, please submit your application online through the ink below;

    Only shortlisted candidates will be contacted.

    Method of Application

    Interested and qualified? Go to Equity Bank Kenya on www.linkedin.com to apply

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