Senior Tours & Travel Consultant at Corporate Staffing

Our client is a medium sized tours and travel company in Nairobi. They seek to hire a senior tour and travel consultant who will customize and handle end to end tour booking and offer client support in terms of providing the necessary travel requirements and arrangements.

Responsibilities

• Design flexible tour packages, excursions, safaris and other related services in regards to tours to meet the needs of different clients
• Create and sell innovative inbound and outbound tour packages to meet market demand
• Maintain and organize airline contracts, keeping them up to date
• Research and constantly source for interesting product packages to meet consumer demands
• Check and process ticket re-issue’s and fare calculations
• Ensuring airlines fares are loaded correctly and liaising with airlines to rectify
• Respond to enquiries regarding hotels & safaris within 24hrs
• Prepare itineraries to the various destinations of interest
• Keep clients up to date with  changes in the travel industry
• Ensure payment for each tour booking is received in advance or proper authorization is received from a corporate prior to credit sale
• Create contact with hotels, car hire, sightseeing attraction and other service providers for best competitive contract rates
• Making follow-ups on tour quotations
• Ensuring that tours quotations are competitive as well as terms & conditions
• Arranging to see vehicles (and if possible be accompanied by customer reps) before start of service to ensure quality and minimize customer complains

Requirements

• Tourism Management Degree / Tours & Travel Degree / Business related degree
• MUST have at least 5 years’ experience as a tour consultant
• Experience in liaising with international travel agents / partners
• Excellent planning and organizational skills
• Self – motivated, Confident and outgoing personality
• Ability to multi-task and get things done to completion
• A Team player with good interpersonal and communication skills
• Excellent networking and prospecting skills
• Female candidates are encouraged to apply