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  • Posted: Dec 6, 2018
    Deadline: Not specified
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    The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
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    Spa Therapist (Seasonal)

    Job description

    Luxury and tranquility in an authentic setting, await our Guests at a Fairmont Spa. As a Spa Therapist our Guests will enjoy the professional and personalized spa experience you offer. The expertise and attention to detail you provide during their treatment will ensure our guests have a memory to share.

    Summary Of Responsibilities

    Reporting to the Leisure and Activities Manager, responsibilities and essential job functions include but are not limited to the following:

    • Consistently offer professional, friendly and engaging service
    • Assist in the operation of all spa departments and to have knowledge of all Spa treatments
    • Deliver a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner
    • Maintain equipment and sample inventory of products
    • Keep documentation and maintain clients files
    • Keep a clean and stocked room
    • Acknowledge and respond to relevant customer queries, needs and expectations
    • Suggest and promote retail products or additional services
    • Uphold hygiene standards and follow health and safety regulations
    • Cooperate with and report on administration on any arising issues
    • Apply best practices and be up to date with market trends
    • Other duties as assigned

    Qualifications

    • Previous Spa or Hospitality experience preferred
    • CPR and First Aid certification preferred
    • Excellent communication and organizational skills
    • Strong interpersonal and problem solving abilities
    • Highly responsible & reliable
    • Ability to focus attention on guest needs, remaining calm and courteous at all times
    • Previous Spa or Hospitality experience preferred

    Physical Aspects of Position (includes but are not limited to):

    • Frequent standing and walking throughout shift
    • Occasional lifting and carrying up to 20 lbs
    • Frequent bending, kneeling, pushing, pulling
    • Occasional ascending or descending ladders, stairs and ramps
    • Frequent standing and walking throughout shift

    Visa Requirements: Eligible to work in Kenya

    APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!

    Method of Application

    Interested and qualified? Go to Fairmont Hotels & Resorts on frhi.taleo.net to apply

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