Arcadia Head, Kenya at Nailab

The Role

We are looking for a senior leader to serve as Arcadia Head in Kenya, our first market. You will report directly to Open Capital Group’s co-founders, and will be responsible for leading Arcadia across all aspects of its growth and development. We are searching for an entrepreneurial and adaptable leader who is as passionate as we are about our mission and is able to own outcomes as we scale. This is an opportunity to join a proven team with significant resources, with responsibility for a new business model at a pivotal time in our growth.

In This Role, You Will

• Build and manage an exceptional team: You will recruit, manage, and develop the Arcadia team in Kenya, including an expected Deputy Head of Country, a team of Managers overseeing Arcadia Analysts, and any additional roles needed to grow the business (e.g. Business Development, Product Management, etc). We expect your team will grow to 80-100+ in the coming 2-3 years.
• Deliver and prove quality of Arcadia’s service offering: You will ensure the quality of our service, creating a demonstration effect in the market. This will include developing and overseeing processes to ensure consistent quality across Arcadia placements, driving client satisfaction and high Net Promoter Scores, among other KPIs.
• Oversee business development: You will oversee business development for the Arcadia brand in the Kenyan market, overseeing the funnel from leads to contracts for Arcadia placements for the 30-100 OCG analysts expected in country.
• Drive overall strategy: You will identify challenges and opportunities as we grow, suggest approaches and strategies, and take part in budget and agenda setting, working closely with our Founders as we look to replicate your success in Kenya to new markets.

We are looking for someone willing to commit to Arcadia’s long-term growth, including 3 + years in Kenya. We are working towards ambitious, global growth goals and expect to have many global promotion opportunities for strong performers.

Skills And Experience

We are looking for an exceptional leader and operator who shares our passion and drive to scale Arcadia to thousands. You should be experienced managing a multi-cultural team, able to own outcomes from day one, and excited to build buy-in within a broader organization, leveraging significant past success through our Open Capital Advisors operations. Perhaps most importantly, we want you on our team if you take pleasure in the work we do: we are energetic, driven, and quick to reward performance and initiative.

Specifically, We Are Looking For

• 5-10 years+ of experience at a top global consulting firm or best-in-class professional services firm or corporation, or as a leader in a high-growth business, with significant responsibility for people management, deliverables, and excellent client service;
• Demonstrated ability to manage and lead a team, with top reviews as a people manager;
• Proven ability to set strategies and drive these to completion, owning results;
• Adaptability and ability to work across functions;
• Strong communication skills and analytical abilities and insightful, structured way of presenting information;
• Previous experience working across cultures, ideally with proven work experience in Africa.