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  • Posted: Jan 10, 2019
    Deadline: Not specified
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    Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
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    Senior Operations Support Systems (OSS) Network Management System (NMS) Engineer

    Description

    Department Description

    We are pleased to announce the following vacancy in the Converged Service Operations Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

    Brief Description

    Reporting to the Senior Manager - Operations Support Systems (OSS) - Converged Service Operations the position holder will be responsible for ensuring system and service availability for all OSS systems.

    Job Responsibilities

    • System administration of OSS Systems
    • Setting up system access controls
    • Monitor systems capacity utilizations
    • Lead regular vendor support review meetings
    • Implement proactive measures to ensure system uptime
    • Support 1st line and 2nd line teams on OSS systems.
    • Provide 1st line support for all OSS systems
    • Ensure probes capacity is monitored and expansions done on time.
    • Support customer care users on CM SMS tools

    Qualifications

    Job Requirements

    • Bachelor of Science Computer Science, IT, Computer Engineering or Software Development or related subject
    • 3 years + experience in administration of systems (bias to monitoring systems), in a busy IT environment
    • Experience in at least one scripting language
    • Experience in UNIX / Linux and Windows server operating systems
    • Knowledge of SQL

    Method of Application

    Interested and qualified? Go to Safaricom Kenya on safaricom.taleo.net to apply

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