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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
We are pleased to announce the following vacancy within the Corporate Security Division.
The Cyber Security Operations Center (CSOC) team is responsible for monitoring, assessing and defending Safaricom Enterprise Information Systems. The team continuously develops and investigates correlated security event feeds, escalating any identified security incidents. They are the primary contact for any suspected security incidents, working together with remediation teams, resolving incidents and foiling Cyber Security threats against the Safaricom Brand.
Reporting to the Team Leader – Cyber Security Operations Centre (CSOC), the successful candidate will lend support in Cyber threat detection, working in 24/7 shifts, providing eyes-on-the-glass service at the Safaricom CSOC, performing real-time monitoring and identification of security incidents. He/She will help identify suspicious activity, open incident investigation tickets and escalate any key concerns to Level 2/3 for additional analysis & communication.
Responsibilities
Requirements
We are pleased to announce the following vacancy in the Converged Service Operations Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Team Manager – Digital Network Operations Centre – Converged Service Operations the position holder will be responsible for end-to-end fault management in technology which includes alarm monitoring, first level troubleshooting and resolution, trouble ticket management and faults escalation to 2nd level. The holder of the role will also manage execution of changes on the network and preventive maintenance on network elements across the network.
Responsibilities
Requirements
Description
Department Description
We are pleased to announce the following vacancy in the Converged Service Operations Department within the Technology Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Senior Manager - Operations Support Systems (OSS) - Converged Service Operations the position holder will be responsible for ensuring system and service availability for all OSS systems.
Job Responsibilities
Qualifications
Job Requirements
Description
Key accountabilities and decision ownership:
Qualifications
Education & Experience
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