Supply Chain Business Intelligence Officer at United Nations Environment Programme (UNEP)

This position is located in the United Nations Support Office for Somalia (UNSOS) at the Nairobi Duty Station. The incumbent reports to the Chief Supply Chain Business Intelligence Unit in the Supply Chain Management Service.

Responsibilities

The Supply Chain Business Intelligence Officer undertakes performance analysis of the Supply Chain (SC) integrated end-to-end business processes and performance reporting within UNSOS.

Within delegated authority, the Supply Chain Business Intelligence Officer will be responsible for the following duties:

Identify information sources from Enterprise Resource Planning (ERP) systems modules and other relevant systems of record to capture required data for the end-to-end Supply Chain business performance;

• Extract, analyze and integrate date to develop operational, analytical and strategic reporting solutions;
• Develop, optimize and maintain visualizations tools to provide real-time insights to business data;
• Contribute to design, implement, and report on Key Performance Indicators (KPIs) for the end-to-end Supply Chain Performance Management;
• Contribute to the formulation of Standard Operating Procedures for measuring the KPIs for the end-to-end SCM processes through application of metrics for process diagnostics;
• Analyze data to identify problematic areas and provide inputs for improvements of Supply Chain processes;
• Monitor key indicators to analyze the overall Supply Chain performance against established benchmarks/targets;
• Prepare recommendations to the Chiefs of Unit/Section within the mission and other stakeholders based on data analysis and independent root cause analysis conducted with key stakeholders/business process owners;
• Produce timely and actionable information which help drive business results and guide decisions making process;
• Devise and contribute to promote effective analytic models and creative data visualization to derive actionable intelligence and enable management decisions;
• Contribute to the development of business rules, guidelines, standard operating procedures and other guidance materials based on the UN regulations and rules, international standards and recommended practices on supply chain management;
• Assist in operationalization of supply Chain management concepts, implementation on instructions on Supply Chain Self-assessment and performance reporting;
• Effectively engage in the formulation of user requirements for IT systems in support of materials management and Supply Chain activities;
• Gather requirements from various stakeholders and business process owners to define specific business requirements for the end-to-end Supply Chain Performance Management;
• Contribute to the development and promulgation of Business Intelligence Guidance and Procedures and monitor compliance;
• Contribute to promote continuous improvement and innovation in the area of Supply Chain Performance Management;
• Ensure that Business Intelligence activities are in compliance with the DPKO/DFS Environmental and Waste Management policies and in line with the DFS Environment Strategy objectives; coordinate with the mission’s environmental officer for guidance as needed.
• Perform other duties, as required.

Competencies

Professionalism

• Knowledge of the substantive field of work in general and of specific areas being supervised.
• Ability to produce reports and papers on technical issues and to review and edit the work of others.
• Ability to simplify complex information and communicate complex or statistical information to less-technically trained staff members.
• Strong visual design skills, strong knowledge of Microsoft Office.
• Skilled in Business process analysis, data extraction, transformation and management, data governance and quality audit.
• Ability to apply UN rules, regulations, policies and guidelines in work situations.
• Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
• Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.

Communication

• Speaks and writes clearly and effectively;
• listens to others, correctly interprets messages from others and responds appropriately;
• asks questions to clarify and exhibits interest in having two-way communication;
• tailors language, tone, style and format to match audience;
• demonstrates openness in sharing information and keeping people informed.

Planning and Organizing

• Develops clear goals that are consistent with agreed strategies;
• Identifies priority activities and assignments;
• Adjusts priorities as required;
• Allocates appropriate amount of time and resources for completing work;
• Foresees risks and allows for contingencies when planning;
• Monitors and adjusts plans and actions as necessary;
• Uses time efficiently.

Education

• Advanced University degree (Master’s degree or equivalent) in Supply Chain Management, Logistics, Information Management, Business Administration, Mathematics or related field. A first level university degree with a combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
• Certifications in Project Management (PRINCE2 or equivalent), supply chain (SCOR-P, CSCP or equivalent), Lean Six Sigma are derisible.

Qualifications

• Minimum of five years of progressively responsible experience in Supply Chain Management, Logistics, Procurement or related area is required.
• Experience in Supply Chain performance management is required.
• Experience in providing logistics and Supply Chain support services in a complex, volatile, conflict or post-conflict environment is desirable.
• Experience working with Excel and Data Base Management (Access) is required.
• Experience in an international setting is desirable.
• Experience in developing and implementing ERP Supply Chain management solutions is desirable.
• Experience in BI, Power BI and Structured Query Language (SQL) analysis tools are desirable.
• Experience in sourcing, cleaning and preparing data, selecting and developing visualizations/metrics that enable easy communication/interpretation by the users is desirable.
• Experience in Data Integration is desirable.
• Experience in Business process analysis, data extraction, transformation and management and data governance and quality audit is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this post, fluency in oral and written English is required.