Receptionist/ Administrative Assistant at Winnies Pure Health Products

Details:

The Receptionist/Administrative Assistant will attend to the day-to-day activities of a reception service in addition to providing general administration duties to ensure the smooth operation of the organization and present a professional image of the organization.

Responsibilities (Functions and duties):

• Receives visitors and ensures respective staff is promptly advised of the arrival of the visitors.
• Ensure visitors are directed to the correct office.
• Manage reception traffic and coordinate with respective offices to ensure that visitors are attended to in a timely manner
• Work hand in hand with the HR department in scheduling of interviews
• Make walks to the facility and checking the cleanliness of the facility and providing a report on the same.
• Work with the security and cleaning vendors for effective delivery
• Managing the switchboard by receiving telephone calls promptly, screening and forwarding calls appropriately.
• Provide callers with directions to the Company’s premises.
• Record and promptly communicate messages to respective staff.
• Maintains the incoming and outgoing mail register for deliveries and postage by
• Receiving and recording mail and ensuring incoming mail is distributed promptly and outgoing mail is dispatched promptly.
• Provide general administrative support to the Directors; including scheduling appointment meetings
• Maintain staff movement diary and meetings room diaries
• Maintain a clean and tidy Reception area and all the offices in the first floor.
• Coordinates replenishing of beverages and ensure beverages for meetings are organized and served promptly.
• Provide and issue badges to visitors and contractors
• Maintain logs and records of all visitors/appointments and exercise access security as per Company guidelines
• Maintain contact database on correspondence facilitated
• Organizing the delivery of essential documents and confirming they were delivered
• Filing
• Reviewing orders received versus orders recorded and processed
• Any other duties not necessarily mentioned which are in line with the position as a Receptionist

Behavioral Competencies:

• Clear and Neutral Accent
• Excellent professional telephone skills
• Ability to typing at least 30 wpm
• Exceptional customer service skills
• Ability to maintain confidentiality of Company information
• Ability to multitask with keen attention to details
• Should have excellent organisational and problem-solving skills
• Maintain professional work ethic

Experience:

• Minimum of 2 years’ experience in a similar role, persons with customer service
• Experience in the service industry will have an added advantage.

Education and specialist Knowledge Required:

• Diploma or Degree preferably in PR, Business Administration
• Proficiency in MS Office Suit

Salary Range: Kshs 25,000/- - Kshs 30,000/-