Waitress at Tamarind Group

We invite you to be part of our team by submitting your application to the following role based in Mombasa.

 Responsibilities

• Operates as the principal sales person for food and beverages in the restaurant and ensures that guests are accorded high level of customer service.
• Takes the order, posts and serves guests as per the specified requirements.
• Ensures that the service stations are clean and well stocked at all times.
• Ensures that mis-en-place is done promptly and early before service commences.
• Ensures that requisition is made at all times to replenish the station.
• Cleans the bar furniture and equipment.
• Receives, greets and leads guests to the bar terrace.
• Presents wine lists to guests as soon as they have ordered their meal.
• Takes beverage orders and provides a fast, friendly, courteous and efficient service.
• Helps his colleagues voluntarily (when necessary) and at a time when requested to do so.
• Reports any guest complaints immediately to the manager on duty.
• Safeguards and maintains his uniforms in a state of cleanliness and good repair.
• Ensures that all orders dispensed from the station are posted and charged to guests.
• Informs and explains on all the day’s specials and makes suggestions to guests depending on guests’ preference.
• Any other duty that will be assigned from time to time

Qualifications

Required skills and Competencies

• Certificate, Diploma or Degree in Hospitality management or any related course
• At least 2 years Prior experience as a Waitress in a busy hotel
• Ability to multitask and attention to detail
• Superior customer service and people skills
• Teamwork / co-operation