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  • Alternative Dispute Officer at Kenya Revenue Authority (KRA)

  • Posted on: 15 March, 2019 Deadline: 15 March, 2019
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  • The Kenya Revenue Authority (KRA) was established by an Act of Parliament, Chapter 469 of the laws of Kenya , which became effective on 1st July 1995 . The Authority is charged with the responsibility of collecting revenue on behalf of the Government of Kenya.

    Alternative Dispute Officer


    Department: Legal Services and Board Coordination

    Division:Alternative Dispute Resolution (ADR)

    Grade: KRA ‘3’

    Reports to: Supervisor – ADR

    Location/Work station: Nairobi or Other Regional Office

    Number of positions: 1

    Job Summary

    The job holder will be responsible for providing operational and support services on matters affecting ADR Division.


    • Maintain database/ record keeping of all ADR cases
    • Provide secretarial support to the Working Teams
    • Assist in the administration, monitoring and compliance function of the Division;


    • Bachelor’s Degree (BCom), Finance or Accounting, Economics, Statistics, Law;
    • Basic knowledge in Tax Law
    • Must be computer literate
    • Must have at least 2 years’ relevant work experience
    • Must be knowledgeable and have experience in office administration


    • Strong administrative and supervisory skills
    • Excellent planning, organizational and analytical skills
    • Demonstrated professional ability and strong organizational ability;
    • Ability to build and maintain strong relationships
    • Ability to function independently and on own initiative;
    • Excellent interpersonal skills and strong oral and written communication skills;
    • Motivated, dynamic and good team player of high integrity;

    Method of Application

    Go to Login and then click on the ‘Register’ button to start the application process. After registration, you will receive an email enabling you to confirm your email address and complete your registration. Log on: After registration go to https://erecruitment.kra.go.ke/login Key in your username and password then click on ‘Log in’ to access your account. After successful log in, the system will open the ‘Applicant Cockpit’. Candidate Profile (To create or update applicant detail):

    • On the ‘Applicant Cockpit’ page, go to the tab ‘Candidate Profile’.
    • Click on ‘My Profile’ to create and update your profile.
    • Follow the instructions to complete your profile.
    • The process will end by clicking the tab ‘Overview and Release’.
    • Ensure you click the check box on the page to complete the profile.

    Application process:

    • To view the open job postings click on the tab ‘Employment Opportunities’ on the ‘Applicant Cockpit’ page.
    • Under the heading ‘Job Search’ click the ‘Start’ button to view all available vacancies.
    • Click on the Job posting to display the details of the Industrial Attachment position.
    • To apply for the position, click ‘Apply’ button at the top of the page.
    • Follow the instructions to complete and submit your application.
    • Kindly note that all mandatory fields must be completed.
    • To complete the process of application, click the ‘Send Application Now’ button after reviewing and accepting the ‘Data Privacy Statement’.

    KRA is an Equal Opportunity Employer

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