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Commercial Bank of Africa Ltd (CBA) is the largest privately owned bank in East Africa and has been operating for over 50 years. CBA was founded in Tanzania and branches were set up in Kenya and Uganda shortly thereafter. CBA began as a subsidiary of Societe Financiere pour les pays D’Outre Mer (SFOM), a Swiss-based consortium bank. Other consorti...
DEPARTMENT: NEW BUSINESS VENTURES
REPORTS TO: CREDIT OPERATIONS MANAGER
JOB PURPOSE STATEMENT
The purpose of this role is to maximize the recovery of the NBV Debt Portfolio in all markets that CBA shall operate in (currently 5 markets; 25Million customers and Group Balance Sheet size of Kes.13Billion) through co-ordination of the daily activities of the internal and/or outsourced Collections Teams, ensuring corrective actions are identified on time in pursuit of maximizing recovery of unpaid debts in a cost effective and efficient manner.
To actively monitor portfolio performance through reviewing, compiling and analysing monthly portfolio reports, identifying data patterns and trends from available information sources, interpret the trends and highlighting the credit risk concerns for discussion of the trends with Business Heads and Product Managers and recommending action to mitigate credit risk concerns; monitor and follow-up performance of the non-performing loans portfolio.
To ensure full compliance with The Group Credit Policy, Banking Act, and CBK Prudential Guidelines, Credit Reference Bureau (CRB) Regulations, Co-operation Agreements; and preparation of portfolio reports to stakeholders.
KEY RESPONSIBILITIES
CBA(K)HR DEPARTMENT 2019
COMPETENCIES
QUALIFICATION AND EXPERIENCE REQUIREMENT
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